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Guides, troubleshooting, and reference for installing the 247ch.at chat widget, managing your subscription, and getting the most out of AI auto-reply. (16 articles)
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Recently updated
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Install the operator app on Linux (.deb, .rpm, Flatpak, apt/dnf)The 247 Console operator app runs natively on Linux. Pick whichever fits your distribution — every package and repository is GPG-signed. Direct download One-click packages (doub…
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Plan limits at a glanceQuick reference for every limit so you know what you're getting. Free - 1 site - 50 AI auto-replies / month - 1 operator seat - 30-day transcript retention - Community support - 2…
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Privacy: what we store, what we don't, how to wipe a conversationWhat we store - The visitor's IP address (hashed) and rough country, for spam-blocking. - The full text of every message, indefinitely, unless you delete it. - Any name/email/phon…
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Webhooks — receive events when chats start, end, or get a messageIf you want to push chat events into Slack, your CRM, or your own database, use webhooks. Set a webhook Dashboard → Site → Developer → Webhook URL. Paste an HTTPS URL we'll…
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Operator desktop app — install and sign inThe operator app is a small native client that lets you handle chats without keeping a browser tab open. Install (Windows) 1. Sign in at https://247ch.at/dashboard.php. 2. Click D…
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Mobile: widget on iOS and AndroidThe visitor-facing widget is fully responsive and works on every mobile browser we've tested. Tested - iOS Safari 16+ (the most common iPhone browser). - Android Chrome 110+. - Sa…
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Refunds, cancellations, and billing edge casesCancel Dashboard → Billing → Cancel subscription. You keep access through the end of the current billing cycle. No prorated refund for time used. Refund window If you cancel w…
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What happens at 100% AI usage — top-up vs upgradeEvery plan includes a monthly allowance of AI auto-replies (Free = 50, Pro = 2,500). When you hit 100% the behavior depends on your settings. Default behavior The widget keeps wor…
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How to test the widget locally before deployingYou don't need to push to production to verify your widget works. The recommended way to test: 1. Add localhost to allowed domains In your dashboard → Site → Allowed domains,…
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Widget doesn't load — CSP and mixed-content errorsIf the bubble doesn't appear and the browser console shows a Content-Security-Policy warning, your site has a CSP that's blocking our script. Symptoms Console message like: Fix Ad…